1.Introduction and Scope
This Privacy Policy explains how RC DIGITAL SOLUTIONS LTDA ("RC Digital Solutions," "we," "us," or "our") collects, uses, shares and protects personal data when you visit https://rcdigitalsolutions.online or purchase our digital products. It applies to all visitors and customers, regardless of location.
We process personal data primarily under Brazil's General Data Protection Law (Lei Geral de Proteção de Dados Pessoais, LGPD, Law No. 13.709/2018). For customers located in the European Union or European Economic Area, we also apply the principles of the General Data Protection Regulation (GDPR); for customers located in California, United States, we also apply the principles of the California Consumer Privacy Act (CCPA).
2.Information We Collect
We collect:
- Identification data you provide directly, such as your name and email address, when you make a purchase or contact support;
- Payment-related data, which is collected and processed directly by our licensed payment providers — see Section 4 below; and
- Technical and usage data collected automatically when you browse our website, such as IP address, browser type, device type, pages visited and approximate location derived from your IP address, typically through cookies and similar technologies described in Section 6.
3.Legal Basis and Purpose of Processing
Under the LGPD, we process your personal data based on: performance of a contract (to process your purchase and deliver access to the product you bought); legitimate interest (to provide customer support, prevent fraud and improve our website); consent (for optional marketing communications, which you may withdraw at any time); and compliance with a legal obligation (such as tax and accounting records). Where the GDPR applies to you, these bases correspond to Article 6(1)(b), (f), (a) and (c) respectively.
We use your data exclusively for the purposes described in this Policy: delivering your purchase, providing support, complying with legal obligations, and — only if you opt in — sending you marketing communications.
4.Payment Data
All payment card data is collected, transmitted and processed directly by our licensed payment service providers, in encrypted, PCI-DSS compliant environments. RC Digital Solutions does not receive, handle, view or store full card numbers, CVV codes or other sensitive cardholder data on our own servers at any point in the transaction.
We only receive confirmation that a payment was approved or declined, together with limited transaction metadata (such as amount, currency and the last digits of the card) needed to identify your order and provide support.
5.How We Share Information
We share personal data only with service providers (data operators, under the LGPD) who help us run our business, including: the payment processor that handles your transaction; the email and support platforms we use to deliver access and respond to inquiries; and the hosting provider that stores our website and member area. These providers are contractually required to protect your data and to use it only for the purpose we hired them for.
We do not sell, rent or trade personal data to any third party for their own marketing purposes, under any circumstance.
6.Cookies and Analytics
Our website may use cookies and similar technologies to remember your preferences, keep our website functioning correctly, and understand how visitors use our website through aggregated analytics. You can control or disable cookies through your browser settings; disabling some cookies may affect how parts of our website function.
We do not use cookies to build advertising profiles for sale to third parties.
7.Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this Policy: for the duration of your access to purchased content, plus the period required by Brazilian tax, accounting and consumer-protection law (generally up to 5 years after the transaction). Support correspondence is retained for a reasonable period to handle follow-up requests.
When data is no longer necessary, we delete or anonymize it, except where retention is required by law.
8.Your Rights
Under the LGPD (and, where applicable, the GDPR and CCPA), you have the right to:
- Confirm whether we process your data;
- Access the data we hold about you;
- Correct incomplete, inaccurate or outdated data;
- Request anonymization, blocking or deletion of unnecessary or excessive data;
- Request portability of your data to another provider;
- Obtain information about the entities with which we shared your data;
- Revoke consent at any time; and
- Request deletion of data processed with your consent.
To exercise any of these rights, email support@rcdigitalsolutions.online. We respond to verified requests within the timeframe required by applicable law.
9.International Data Transfers
Because we serve customers worldwide and use service providers that may operate outside Brazil, your personal data may be transferred to and processed in countries other than your country of residence, including countries that may have different data protection laws.
When we transfer data internationally, we rely on providers that maintain appropriate safeguards, such as contractual data protection clauses, consistent with LGPD and GDPR requirements for international transfers.
10.Data Security
We adopt technical and administrative measures designed to protect personal data against unauthorized access, loss, alteration or disclosure, including encrypted connections (HTTPS), restricted internal access to personal data, and the use of licensed, PCI-DSS compliant payment providers.
No method of transmission or storage is completely secure; if we become aware of a security incident affecting your personal data, we will notify you and the relevant authority as required by applicable law.
11.Children's Privacy
Our products are not directed to children under 16, and we do not knowingly collect personal data from children under that age without verified parental or guardian consent. If we learn that we have collected personal data from a child without appropriate consent, we will delete that data.
Parents or guardians who believe their child has provided us with personal data may contact us to request its deletion.
12.Marketing Emails and Unsubscribe
We only send marketing emails to customers and subscribers who have opted in. Every marketing email we send includes a one-click unsubscribe link; you may also request removal by emailing support@rcdigitalsolutions.online.
Unsubscribing from marketing emails does not affect transactional emails related to a purchase you have made, such as access links or support replies.
13.Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last updated" date, and material changes will, where feasible, also be communicated by email to customers with an active account.
14.Contact / Data Controller
The data controller responsible for the personal data described in this Policy is RC DIGITAL SOLUTIONS LTDA, Tax ID (CNPJ) 66.940.130/0001-12, registered at Rua Arcelina Souza Brand, 788, Vila Antonio David, Anitapolis, Santa Catarina (SC), 88475-000, Brazil.
For any question or request regarding this Policy or your personal data, contact support@rcdigitalsolutions.online.